MANAGED CHIEF SECURITY OFFICER
Security leadership for the operation you actually run.
Managed CSO accounts are by invitation. Each one is built around a single operation and led by a named person, so the number stays limited. VSG declines work that does not fit.
HUMAN-LED · TECHNOLOGY-SUPPORTED
One accountable operating model.
HUMAN CSO
Observes the operation, exercises judgment, sets priorities, and remains accountable.
VSG NEXUS
Designed to support authorized knowledge, documentation, recurring work, and incident continuity.
CLIENT
Provides operational context, participates in implementation, and retains its information.
EXPLAINER · 5:14
How the record is built, in five minutes.
WHAT THE CLIENT RECEIVES
Security leadership that becomes operating infrastructure.
A signed engagement can be scoped around the client’s actual sites, people, procedures, incidents, and applicable obligations.
01 · ACCOUNTABILITY
An accountable human security executive
The assigned VSG security professional reviews the cannabis operation, applies judgment, sets priorities, and remains accountable for the engagement.
02 · SITE-SPECIFIC
A lasting operating asset
Onboarding produces site-specific procedures, assessments, documentation, and an operating picture the client keeps using.
Documentation and inspection discipline
The program includes procedures, operational documentation, security assessments, recommendations, and OLCC inspection-readiness support.
04 · CONTINUITY
Recurring oversight and direct guidance
After onboarding, recurring human review continues on the agreed cadence. VSG Nexus supports that review inside the authorized scope.
ONBOARDING PHASE
Onboarding builds something the operation can keep using.
Initial setup requires meaningful human observation and client input. It is not plug-and-play software, and the output is not a temporary generic report.
01 · OBSERVE
Understand the real operation
The human CSO reviews the site, workflows, personnel realities, documentation, known incidents, and the client’s operational priorities.
02 · BUILD
Create the site-specific asset
VSG builds the assessments, procedures, documentation, and VSG Nexus structure for that cannabis operation.
03 · ACTIVATE
Put oversight into practice
The client and the assigned human CSO use the operating picture, recurring reviews, task continuity, and escalation paths from onboarding.
HOW THE MODEL WORKS
Human judgment leads. Nexus carries continuity.
The value comes from the operating relationship between accountable professional oversight and a system that keeps authorized knowledge from fragmenting over time.
HUMAN CSO
Observation, judgment, direction, accountability
Within the signed scope, the human CSO interprets agreed conditions, guides priorities and implementation, reviews relevant incidents, and remains accountable for professional judgment.
VSG NEXUS
Memory, documentation, recurring work, visibility
Nexus is designed to organize client-authorized information and support accountable human review. Current functionality is limited to the deployed, authorized configuration.
OPERATING BOUNDARY
Nexus does not replace professional judgment, control people or systems, or operate as autonomous security management.
AFTER ONBOARDING
Ongoing oversight keeps the cannabis security program current.
Any ongoing service path is defined by the signed engagement and continues accountable human oversight; Nexus is not unattended security management.
PROGRAM REVIEW
Recurring priority review
Review open risks, operating changes, recommendations, and agreed follow-through with the client.
Keep context from disappearing
When configured and authorized, maintain relevant incident history, decisions, corrective actions, and unresolved questions for accountable review.
READINESS SUPPORT
Maintain documentation discipline
Help maintain documentation discipline by keeping agreed procedures, records, and responsibilities available for human review; this is not regulatory or legal advice.
GUIDANCE
Recommend, direct, and verify
Provide VSG guidance on practical improvements and review whether agreed actions were completed or need adjustment.
WHAT REMAINS WITH THE CLIENT
Ownership and control are defined by the signed engagement.
The signed engagement defines rights in client-provided information, delivered hardware, VSG software, reusable methods, and intellectual property.
ENGAGEMENT-DEFINED
Client information and delivered hardware
Rights, custody, access, retention, and transfer terms for client information and delivered hardware are governed by the signed engagement.
VSG PLATFORM
Nexus and reusable systems
VSG software, reusable systems, methods, templates, and intellectual property remain subject to the signed engagement and applicable law.
WHEN APPROPRIATE
A reduced support path
Any reduced-support option must be separately defined and approved; it is not autonomous security and does not substitute for accountable management.
KNOWLEDGE BEFORE SALES
Start with a private conversation.
VSG will help clarify the operating problem, the human oversight required, and whether Managed CSO is the right next step. Accounts are by invitation. No pricing or service commitment is assumed by the conversation.